Terms of service

Last updated: 12 November 2026

1. What Pick a Garage does

Pick a Garage lists auto repair shops and lets customers request appointments. The service itself is provided by the shop. Pick a Garage is not a party to the repair contract between you and the shop.

2. Accounts

Keep your password private and give correct information. You are responsible for activity on your account. We may suspend accounts that break these terms.

3. Bookings and cancellations

A booking is an appointment request that the shop confirms or declines. Customers can cancel online until the cancellation window closes. After that, please call the shop.

4. Shops

Shops are responsible for the accuracy of their address, hours, services and prices, and for honoring confirmed bookings. Listing is free while we launch. If paid plans are introduced later, shops will be told in advance and given a free trial first.

5. Reviews

Only customers with a completed booking can review a shop. Reviews must be honest and respectful. We may hide reviews that are abusive or false.

6. Liability

We work to keep the service available but do not guarantee it is error free. To the extent the law allows, we are not liable for work done by shops or for losses caused by missed or changed bookings.

7. Contact

Questions about these terms: use the contact details published on this website.